Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information.
At Kbitly, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you use our URL shortening service.
Information We Collect
We collect only basic information necessary to provide our service:
- Account Information: Email address, display name, and encrypted password
- Profile Details: Optional company name and bio
- Usage Data: URLs you shorten, click statistics, and creation dates
- Technical Data: IP addresses (for security) and access timestamps
How We Use Your Information
We use this information solely for:
- Service Delivery: Providing URL shortening and link management
- Customer Support: Responding to your inquiries and providing assistance
- Account Management: Maintaining your user account and preferences
- Security: Protecting against fraud and unauthorized access
We do NOT use your information for marketing, advertising, or any other commercial purposes.
Information Sharing
Our Privacy Promise
We do NOT sell, rent, trade, or share your personal information with third parties.
We may only share your information in limited legal circumstances:
- When required by law or court order
- To investigate security issues or terms violations
- With trusted service providers (under strict confidentiality)
Data Security
We protect your information with industry-standard security measures:
- Password encryption using bcrypt hashing
- Secure HTTPS connections for all data transmission
- Regular security audits and updates
- Access controls and authentication systems
Your Rights
You have full control over your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct any information
- Deletion: Delete your account and associated data
- Export: Download your data in a portable format
To exercise these rights, contact us at: privacy@kbitly.com
Data Retention
We keep your information only as long as necessary:
- Account Data: Until you delete your account
- Short Links: Until you delete them or they expire
- Support Records: Up to 2 years for service improvement
Cookies & Tracking
We use minimal cookies for essential functions:
- Authentication: To keep you logged in securely
- Security: To prevent fraud and unauthorized access
- Preferences: To remember your settings
We do NOT use advertising cookies or third-party tracking.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Policy Updates
We may update this policy occasionally. When we do:
- We'll post the updated policy on this page
- We'll update the date at the top
- For major changes, we'll notify users via email
Contact Us
Questions about this privacy policy? We're here to help: